1. Disembarkation and Immigration

After landing, international passengers deboard the aircraft and are directed through airbridges or tunnels into the main terminal building. Clear signage in Bahasa Indonesia and English leads passengers toward the immigration hall, which is located directly along the arrival route.

At immigration, passengers must present their passport, visa or e-visa (if applicable), and completed arrival card. There are both manned counters and automated gates; the latter are accessible for certain e-visa or visa-on-arrival holders. The process usually takes 10–30 minutes depending on traffic.

2. Baggage Claim

Once immigration is cleared, passengers are routed down to the baggage claim area via
escalators. Each baggage carousel is digitally labeled with the arriving flight number. Luggage carts are freely available in this area, and airport staff are stationed nearby for assistance.

3. Customs Checkpoint

After collecting their luggage, passengers proceed toward customs. There are two lanes

• Green lane: for travelers who have nothing to declare
• Red lane: for those carrying items that require declaration (e.g., large electronics, cash
  over the allowed limit)

Random checks may occur, but most travelers with standard personal items pass through
without issue.

4. Entry into the Arrival Hall

• Clearing customs leads directly into the Terminal 3 International Arrival Hall, the central point
  from which travelers can access
• Transportation services
• SIM card providers
• Currency exchange
• Food stalls and convenience stores
• Toilets, escalators, elevators, and seating areas

5. Skytrain Access (Terminal Transfers)

The Skytrain (Kalayang) station is located on the second floor of Terminal 3. Escalators and
elevators connect the Arrival Hall to this level. The Skytrain is free and connects Terminals 1, 2, and 3 with Airport Station. It’s useful for passengers with domestic connections or needing access to other terminals.

6. Transportation to Jakarta or Surrounding Areas

Outside the Arrival Hall, travelers can choose between:

• Official airport taxis with metered and printed fares
• App-based ride services (Grab, Gojek) accessible via designated pickup zones
• Airport buses (DAMRI) to Jakarta city center or cities like Depok and Bogor (check schedules in advance)